Los pagos se hacen por paypal, bizum o transeferencia bancaria y los gastos de envio no están incluidos en el precio. Puedo enviar por paquetería ordinaria, express o certificada, según prefieras. Incluso wallapop envios. Los precios de los envios son los estipulados por Correos, MRW o similar y varían según destino y peso total del paquete. Si vives en Málaga capital, podemos hacer una entrega en mano.
Por regla general, no se comienza a realizar ninguna prenda de encargo hasta no recibir un mail de confirmación y conformidad con el precio y condiciones. Una vez hecho esto, espero al pago para enviar el pedido. Espero que entendais este procedimiento y lo considereis razonable.
Hay un plazo de 7 dias para la devolución del articulo, siempre que éste esté en perfecto estado y no presente signos de haber sido usado ni mal tratado. Los gastos de envio volverán a recaer sobre el comprador en dicho caso.
No se harán devoluciones de artículos con defectos por culpa de un mal seguimiento de los consejos de uso y cuidado que se entregan con los productos.
En caso de desperfectos producidos en el envio, dirijanse por favor, a la empresa de correos o mensajería que efectuó dicho envio.
Ilustradero no se responsabiliza de posibles desperfectos en materiales de terceros que pudiera usar en la producción de sus artículos tras su uso.
Los artículos personalizados no tienen devolución salvo desperfectos o taras de fabricación.
Most of the products you see in this blog are made to order, in the size and color you need and as they are mostly totally made by hand , you will have to allow a few days of margin between your order and receiving the garment. Usually a week is needed, if there is no excess workload. Please plan carefully key dates such as Christmas and understand that I follow a strict order of incoming orders.
Payments are made by paypal, bizum or transference and shipping costs are not included in the price. I can send regular parcels, express or certified, depending on your preference. Shipping prices are set by the spanish Post, MRW or similar and vary by destination and total package weight. If you live in Málaga, we can make an "in person delivery" or pickup at home or in my studio, after agreement.
As a rule, Ilustradero does not begin to make any custom garment until it receives a confirmation and compliance with the price and conditions per e-mail. Once the product it's done, I wait for the admission of the payment to send any orders. I hope that you understand these measurements as reasonable.
There is a period of 7 days to return the item, provided it is in perfect condition and presents no signs of having been used or badly treated. Shipping charges will again fall on the buyer in this case.
No refunds on defective items due to not following use and care recomendations that come with the products.
In case of damage caused in shipping please, send any complaints to the mail or courier company who made the delivery and caused the damage.
Ilustradero will acept no responsibility for any damage to third party materials used in the production of their articles after use.
Personalized items will have no refund, only in case of defective manufacturing by me.
Payments are made by paypal, bizum or transference and shipping costs are not included in the price. I can send regular parcels, express or certified, depending on your preference. Shipping prices are set by the spanish Post, MRW or similar and vary by destination and total package weight. If you live in Málaga, we can make an "in person delivery" or pickup at home or in my studio, after agreement.
As a rule, Ilustradero does not begin to make any custom garment until it receives a confirmation and compliance with the price and conditions per e-mail. Once the product it's done, I wait for the admission of the payment to send any orders. I hope that you understand these measurements as reasonable.
There is a period of 7 days to return the item, provided it is in perfect condition and presents no signs of having been used or badly treated. Shipping charges will again fall on the buyer in this case.
No refunds on defective items due to not following use and care recomendations that come with the products.
In case of damage caused in shipping please, send any complaints to the mail or courier company who made the delivery and caused the damage.
Ilustradero will acept no responsibility for any damage to third party materials used in the production of their articles after use.
Personalized items will have no refund, only in case of defective manufacturing by me.
